Sixgam Privacy Policy

1. About This Privacy Policy

This Privacy Policy applies to all products and services offered by Sixgam, accessible at sixgam.ws. "Sixgam", "we", "us", and "our" refer to the Sixgam platform. "You" and "your" refer to any person who registers an account, visits the Sixgam website, or interacts with any Sixgam service.

By creating a Sixgam account or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy. This policy is part of the broader agreement between you and Sixgam, alongside the Terms and Conditions.

Sixgam is committed to handling all personal data responsibly. We collect only what is genuinely necessary to operate the platform, fulfil our legal obligations, and deliver a good experience for Pakistani players. We do not collect data speculatively or for purposes we cannot justify.

2. What Data Sixgam Collects

Sixgam collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically during your use of Sixgam, and information we receive from third parties to verify your identity or process payments.

2.1 Information You Provide

• Registration data: Full name, date of birth, gender, Pakistani mobile number, email address, and residential address in Pakistan.
• Identity verification: CNIC number, and where required, a copy of your CNIC or other government-issued identity document to satisfy our Know Your Customer (KYC) obligations.
• Payment details: Mobile wallet account information (Easypaisa, JazzCash, NayaPay, SadaPay), bank account details for IBFT transfers, or card details for Visa/Mastercard transactions. All payment data is handled through encrypted third-party gateways — Sixgam does not store full card or wallet credentials on its own servers.
• Support communications: Any information you share when contacting Sixgam support via live chat, email, or other channels.
• Responsible gaming submissions: If you set deposit limits, request a cool-off, or apply for self-exclusion, we store that instruction and associated details to enforce it across the platform.

2.2 Automatically Collected Information

• Device and browser data: Device type, operating system, browser version, screen resolution, and device identifiers.
• IP address and location: Your IP address is collected to verify geographic eligibility and detect suspicious login activity. Sixgam does not use IP data to build detailed location profiles.
• Session and activity data: Pages visited, games played, bet amounts, session duration, feature interactions, and navigation paths within the platform.
• Cookies and similar technologies: Described in full in Section 5 of this policy.

2.3 Data from Third Parties

• Identity verification providers: Sixgam may use third-party KYC services to cross-reference the identity documents you provide. These providers confirm the authenticity of identity documents and return a verification result — they do not retain your documents.
• Payment processors: Our certified payment gateway partners confirm the status of transactions. They do not share detailed financial account information with Sixgam beyond what is necessary to confirm a payment was successfully processed.
• Fraud prevention services: We may receive signals from fraud detection services that help identify suspicious account or transaction behaviour.

3. How Sixgam Uses Your Personal Data

Sixgam uses the personal data we collect for specific, lawful purposes. The table below summarises each use, the type of data involved, and the legal basis for processing:

Sixgam will not use your personal data for any purpose that is incompatible with the purposes listed above. If we intend to use your data for a materially different purpose, we will notify you in advance and, where required, obtain your consent before proceeding.

4. Payment Data & PKR Transactions

All financial transactions on the Sixgam platform are processed in Pakistani Rupees (PKR) via certified payment gateways. The way payment data is handled deserves specific attention because it involves sensitive financial information.

4.1 What Sixgam Stores

Sixgam stores a record of each transaction — the amount in PKR, the method used (e.g., Easypaisa, JazzCash, IBFT), the date and time, and the transaction status. This record is necessary for account management, dispute resolution, and regulatory compliance.

Sixgam does not store full mobile wallet PINs, bank account passwords, full card numbers, or CVV codes. This data is handled exclusively by our certified payment gateway partners within their own PCI-compliant secure environments.

4.2 Payment Gateway Partners

Our payment partners receive only the information necessary to process or verify a transaction. They operate under their own privacy policies and security standards, which meet or exceed the requirements Sixgam holds them to contractually. By using any payment method on the Sixgam platform, you acknowledge that your transaction data is also subject to the relevant payment provider's own terms.

4.3 Fraud Monitoring on Transactions

Sixgam monitors transaction patterns to identify potential fraud, money laundering, and unusual activity. Where a transaction triggers a review, relevant account and transaction data may be retained for an extended period pending resolution. In serious cases, information may be shared with law enforcement or regulatory authorities as required by applicable law.

5. Cookies & Similar Technologies

Sixgam uses cookies and similar tracking technologies to operate the platform correctly and understand how players use it. Here is what each category of cookie does:

5.1 Strictly Necessary Cookies

These cookies are required for the platform to function. They maintain your login session, remember your responsible gaming limit settings, and ensure secure transmission of your transactions. You cannot opt out of these cookies while using Sixgam — without them, the platform simply does not work.

5.2 Performance and Analytics Cookies

These cookies collect anonymised data about how players navigate and use the Sixgam platform — which pages are visited most, where players encounter friction, and how features are adopted. This data helps us improve the platform. It does not identify you personally.

5.3 Preference Cookies

These remember your platform preferences — such as your chosen language or display settings — so you do not have to re-enter them on every visit. They improve your experience but are not essential to core functionality.

5.4 Managing Cookies

You can manage or delete cookies through your browser settings at any time. Disabling performance or preference cookies will not prevent you from using Sixgam, but may affect your experience. Disabling strictly necessary cookies will prevent certain platform functions from working correctly.

6. Sharing Your Personal Data

Sixgam does not sell, rent, or trade personal data to any third party for marketing or commercial purposes. We share data only in specific, controlled circumstances:

6.1 Service Providers

Sixgam works with carefully selected third-party service providers who support platform operations. These include payment gateway operators, KYC and identity verification services, cloud infrastructure providers, and customer support software providers. Each service provider is engaged under a data processing agreement that restricts how they may handle your data to the specific services they provide to Sixgam — nothing more.

6.2 Legal and Regulatory Requirements

Sixgam may be required by applicable law, court order, or regulatory authority to disclose personal data. In such cases, we will disclose only the minimum data necessary to satisfy the legal requirement and, where legally permitted, will notify the affected player.

6.3 Anti-Money Laundering Compliance

Where our transaction monitoring identifies activity that meets the threshold for a Suspicious Transaction Report (STR) under applicable financial crime legislation, relevant account and transaction data may be shared with the relevant financial intelligence unit. Sixgam is legally prohibited from informing the account holder when such a report has been filed.

6.4 Business Transfers

In the event that Sixgam is involved in a merger, acquisition, or sale of assets, personal data held by the platform may be transferred to the acquiring entity. In such a case, players would be notified in advance, and the same level of data protection would be maintained by the successor entity.

7. How Long We Keep Your Data

Sixgam retains personal data only for as long as there is a legitimate purpose for doing so. Once that purpose has been fulfilled and there is no ongoing legal requirement to retain the data, it is deleted or anonymised.

When the relevant retention period expires, data is deleted from live systems and, where applicable, from backup archives on the next scheduled backup rotation cycle. Anonymised data that cannot be re-linked to an individual may be retained indefinitely for statistical and analytical purposes.

8. How Sixgam Secures Your Data

Protecting player data is a technical priority at Sixgam, not just a policy commitment. The following measures are in place:

• Transport encryption: All data transmitted between your device and the Sixgam platform uses TLS encryption. The padlock in your browser confirms this connection is secure.
• Data at rest: Personal data stored in Sixgam's database systems is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to personal data within Sixgam's internal systems is restricted on a strict need-to-know basis. All internal access is logged and regularly audited.
• Two-factor authentication: Sixgam offers 2FA for player accounts and requires it for internal staff accessing systems that contain personal data.
• Payment security: Card and wallet payment processing is handled by PCI-DSS compliant payment gateways. Sixgam does not store sensitive payment credentials on its own infrastructure.
• Penetration testing: Sixgam's infrastructure undergoes periodic security testing by independent security professionals to identify and address vulnerabilities before they can be exploited.
• Incident response: In the event of a data breach that affects player personal data, Sixgam has a defined incident response process that includes assessment, containment, notification to affected players, and notification to relevant authorities where required by law.

9. Your Data Rights as a Sixgam Player

As a Sixgam player, you have rights over your personal data. These rights can be exercised by contacting support@sixgam.ws. Sixgam will respond to any data rights request within 30 days.

Note that some of these rights are subject to exceptions. For example, Sixgam cannot delete transaction records that must be retained to comply with financial regulations, even if you request erasure of your account. We will always explain clearly what we can and cannot do in response to any request, and why.

10. Children's Privacy

Sixgam is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory step in the registration and account approval process, and Sixgam has technical and procedural controls in place to prevent underage registration.

If Sixgam discovers that personal data has been collected from a person under 18 — whether through a failed age verification or subsequent investigation — the account will be closed immediately, any balance will be forfeited, and all associated personal data will be deleted as quickly as possible in compliance with applicable legal obligations.

If you are a parent or guardian and believe that a minor in your care has registered an account with Sixgam, please contact support@sixgam.ws immediately. We will investigate and resolve the situation promptly.

11. Changes to This Privacy Policy

Sixgam may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data handling practices. When we make material changes — particularly those that affect how your data is used or your rights — we will notify you via the email address or mobile number registered to your account at least 14 days before the change takes effect.

Minor clarifications or corrections may take effect immediately upon publication on this page. The "last updated" date at the top of this policy reflects when it was most recently revised. We recommend reviewing this policy periodically so you are always aware of how your data is being handled.

Continued use of the Sixgam platform after a policy update takes effect constitutes acceptance of the updated policy. If you disagree with any changes, you may close your account by contacting support before the changes come into effect.

12. Contact Sixgam About Privacy

For any privacy-related questions, data rights requests, or concerns about how Sixgam handles your personal information, please contact us through the following channels: